Shipping Policy

Last Updated: December 27, 2024

Shipping Policy

1. Shipping Destinations
   Peiqi Wan Trading currently ships to all 50 United States. International shipping is not available at this time.
2. Shipping Methods and Delivery Times
   2.1 Continental United States (48 states)

• Standard Shipping
  Cost: $12.99
  Delivery Time: 3-14 business days
  Tracking provided via email
• Express Shipping
  Cost: $24.99
  Delivery Time: 3-5 business days
  Tracking provided via email
• Free Shipping
  Available on orders over $150
  Delivery Time: 3-14 business days
  Continental US only

2.2 Alaska & Hawaii

• Standard Shipping
  Cost: $19.99
  Delivery Time: 5-7 business days
  Tracking provided via email
• Express Shipping
  Cost: $34.99
  Delivery Time: 2-3 business days
  Tracking provided via email

3. Order Processing
   3.1 Processing Times
   All orders are processed within 1-2 business days.
   Orders placed after 2 PM EST will be processed the next business day.
   Additional processing time may be required during peak seasons or holidays.
   You will receive an email confirmation when your order ships.

3.2 Special Handling
Fragile items require special handling and may incur an additional $5 fee.
Large orders may require additional processing time.
Custom orders may require extended processing time.

4. Tracking Your Order
   Tracking numbers are automatically emailed once your order ships.
   Track your order anytime through your account dashboard.
   Contact customer service if you haven’t received tracking information within 2 business days.
5. Shipping Restrictions
   We cannot ship to P.O. boxes.
   We cannot alter shipping addresses after order placement.
   Certain items may have additional shipping restrictions.
   Heavy or oversized items may incur additional shipping charges.
6. Damaged or Lost Packages
   All packages are insured for your protection.
   Photograph any damaged packages before opening.
   Report damaged items within 48 hours of delivery.
   Lost packages must be reported within 7 days of expected delivery date.
7. International Orders
   We currently do not offer international shipping. We apologize for any inconvenience this may cause.
8. Holiday Shipping
   Holiday shipping deadlines will be posted on our website.
   Order early during peak seasons to ensure timely delivery.
   Additional processing time may be required during holidays.
9. Contact Us
   For any shipping-related questions or concerns:
   Email: [email protected]
   Phone: +1 203-498-7530
   Hours: Monday-Friday, 9 AM – 5 PM EST
10. Changes to Shipping Policy
    Peiqi Wan Trading reserves the right to modify this shipping policy at any time. Any changes will be posted on this page with an updated revision date.

This update reflects the 3-14 business day shipping time for all orders. Let me know if you need further adjustments!