Last Updated: December 27, 2024
1. Introduction
Xi’an Peiqi Wan Trading Co., Ltd. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website buffcitysoaps.us.com.
2. Information We Collect
2.1 Personal Information
We collect information that you voluntarily provide, including:
- Name and contact information
- Billing and shipping addresses
- Email address and phone number
- Payment information (processed securely through our payment providers)
- Order history and preferences
2.2 Automatically Collected Information
We automatically collect certain information when you visit our website:
- IP address and browser type
- Device information
- Cookies and usage data
- Shopping behavior and preferences
3. How We Use Your Information
3.1 Primary Uses
We use your information to:
- Process and fulfill your orders
- Communicate about order status
- Send shipping notifications
- Provide customer support
- Process returns and refunds
3.2 Additional Uses
With your consent, we may also:
- Send marketing communications
- Personalize your shopping experience
- Improve our website and services
- Conduct market research
4. Information Sharing
4.1 Third-Party Service Providers
We may share information with:
- Payment processors
- Shipping carriers
- Email service providers
- Analytics services All third parties are contractually obligated to protect your information.
4.2 Legal Requirements
We may disclose information:
- To comply with laws
- To respond to legal requests
- To protect our rights
- In emergency situations
5. Data Security
5.1 Security Measures
We implement appropriate security measures:
- SSL encryption
- Secure payment processing
- Regular security assessments
- Employee training
- Data access controls
5.2 Data Retention
We retain your information:
- As long as necessary for business purposes
- As required by law
- Until you request deletion
6. Your Rights
6.1 Access Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request data deletion
- Opt out of marketing communications
- Export your data
6.2 California Privacy Rights
California residents have additional rights under CCPA:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of data sales
- Right to non-discrimination
7. Cookies
7.1 Cookie Usage
We use cookies to:
- Maintain your shopping cart
- Remember your preferences
- Analyze website traffic
- Improve user experience
7.2 Cookie Control
You can:
- Accept or decline cookies
- Delete existing cookies
- Set browser preferences
- Opt out of tracking
8. Children’s Privacy
- We do not knowingly collect data from children under 13
- Parents can request data deletion
- We comply with COPPA requirements
- Contact us with any concerns
9. International Data Transfers
- We may transfer data internationally
- We ensure appropriate safeguards
- We comply with data transfer regulations
- EU-US Privacy Shield participant
10. Marketing Communications
10.1 Email Marketing
We may send:
- Order confirmations
- Shipping updates
- Product recommendations
- Promotional offers
10.2 Opt-Out Rights
You can opt out by:
- Using unsubscribe links
- Contacting customer service
- Updating account preferences
11. Changes to Privacy Policy
- We may update this policy
- Changes effective upon posting
- Notification of material changes
- Regular review recommended
12. Contact Information
For privacy-related questions:
- Email: [email protected]
- Address: Room 317, 3rd Floor, Building 1, No.9 Taiji Road, Donghu Street, Yuhang District, Hangzhou City
- Registration Number: 91610131MA6WM35660
13. Additional Information
13.1 Google Analytics
We use Google Analytics to:
- Track website usage
- Analyze customer behavior
- Improve our services You can opt out through Google Analytics Opt-out Browser Add-on.
13.2 Payment Processing
- We do not store credit card information
- Payments processed by secure third-party providers
- PCI DSS compliant
13.3 Do Not Track
We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place.